Fire Systems Inspection - Manager
Position Summary
Oversees daily operations of the Fire Systems Inspection Department across assigned territories. Ensures all fire sprinkler, alarm, and life safety inspections meet NFPA codes, AHJ requirements, and quality standards. Drives departmental profitability, operational efficiency, customer satisfaction, and revenue growth through service renewals, new contracts, and deficiency-driven sales.
Key Responsibilities
Departmental Operations & Compliance
Schedule & Manage: Plan, schedule, and allocate resources and manpower for field inspection activities.
Code Compliance: Enforce adherence to NFPA standards (e.g., NFPA 25, NFPA 72), local AHJ regulations, and safety protocols.
Quality & Reporting: Review inspection reports for accuracy and compliance before submitting to customers and AHJs.
Performance Tracking: Monitor metrics to meet productivity, profitability, and operational goals.
Sales & Business Development
Deficiency Sales: Partner with Sales and Service teams to turn inspection findings and deficiencies into quoted repair work.
Growth & Renewals: Support inspection contract renewals, new client acquisition, and upselling of life safety compliance services.
Market Awareness: Monitor competitor pricing, service models, and contract terms to maintain a competitive market position.
Admin & Billing: Deliver accurate, timely inspection proposals, contracts, and billing documentation.
Leadership & Client Relations
Team Development: Lead, train, mentor, and evaluate inspection staff to build a high-performing, customer-focused team.
Client Retention: Build strong client relationships by serving as a technical/code advisor, handling inquiries, and resolving issues promptly.
